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MAT POWER, founded in 2006, specializes in temperature-controlled transport and express refrigerated transport. The company operates around thirty vehicles and works with more than 500 clients. MAT POWER is committed to innovation and technology, continuously modernizing its operations to stay at the forefront of the transport sector. To enhance efficiency and streamline processes, the company turned to Dashdoc to optimize its operations and improve relationships with both drivers and customers.
Introduction to MAT POWER
Lawrence has been heading MAT POWER since its creation in 2006. His main tasks include developing the company's business, as well as seeking innovation and technology to apply to the transport sector.
MAT POWER specializes in temperature-controlled transport, express refrigerated transport, and parcel taxis. The company, which operates around thirty vehicles, works with more than 500 clients.
Why did Mat Power choose Dashdoc?
To stay at the cutting edge of technology
To automate the setup of deliveries
To facilitate information sharing with drivers spread across France
To collect delivery notes in real time and share them with customers
We chose to use Dashdoc because we are constantly seeking innovation within the company to modernize it.
What has Dashdoc changed for Mat Power?
1) Digitization of documents and communication methods. Now drivers can enter their own assignments on Dashdoc, which saves a great deal of time for operations and significantly reduces the amount of paperwork to sort.
The first advantage for us was communication with our drivers. Previously, we used to send transport orders via text messages, giving them all the different information to transcribe onto the paper delivery notes. Now everything is transmitted through the Dashdoc app, and drivers receive it instantly.
2) Time savings for invoicing. Before, this could take up to an entire day; now it’s done in a few hours. Moreover, eCMR enables earlier invoicing, as there is no longer any need to wait for drivers to return the paper documents. Dashdoc has allowed us to save 10 days on invoicing time.
3) Better relationships with clients. If they have questions, the operator can immediately inform them thanks to step-by-step delivery tracking. This makes communications easier and results in a higher satisfaction rate.