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See how Belcar saves 2 hours a day on planning, brings more professionalism to its customer relationships, and went fully digital with Dashdoc TMS. Read the full customer story.
In the automotive industry, where timing and professionalism are critical, Belcar moved to a modern TMS platform. The result: 2 hours saved every day, no more piles of paper, and much stronger customer relationships. Koen Snoeys (B2B Manager) and Wim Peeters (Transportation Manager) share their experience.
The Challenge: An In-House System with Limited Features
Before implementing Dashdoc, Belcar used a system developed in-house. What looked like a custom solution on paper turned out to be a source of frustration in practice.
Billing issues
Billing was a major problem. Every time someone added something to a file in the TMS, a rate got deleted or the system crashed.
Wim Peeters
Piles of paper
No real-time visibility
Why Dashdoc? Three Deciding Factors
Belcar evaluated several TMS platforms before choosing Dashdoc. In the end, three factors made the difference:
Built-in billing and after-the-fact recording. After the issues with its in-house system, Belcar needed a reliable, stable billing module. Dashdoc delivered that stability, with transportation management and billing fully connected.
Live load tracking
Live driver tracking, meaning we can see the moment they arrive at each customer to deliver or pick up a car.
Wim Peeters
This real-time visibility made a huge difference for day-to-day operations.
Ease of use and flexibility. Being able to quickly filter data, export it, and work with it was a big advantage for the management team.
The Results: 2 Hours Saved Every Day on Planning
We now save about two hours on planning since we started working with Dashdoc.
Planning gets done faster, so we can plan faster. We can also respond faster with our drivers.
Wim Peeters
For a transportation company, these time savings translate directly into:
More capacity for the planning team
Faster response when things change
The ability to handle more loads without adding staff
More professional customer relationships
We can honestly say it’s been a huge step forward in our customer relationships. Everything is much more professional, and customers are better informed.
Koen Snoeys
This improvement comes from:
Real-time updates on load status
Proactive communication thanks to live tracking
Reliable billing
No more piles of paper
Better data analysis
My favorite feature is how easy it is to filter by specific time periods and statuses, export the data in just a few steps, and then work with it further in pivot tables.
Koen Snoeys
It’s get on board now, or fall behind.
Koen Snoeys
Want to digitize your transportation management and save time every day?
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