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Thierry Touyre runs Touyre Transports, a family business specializing in hauling wood and fresh products. In a sector where deadlines and traceability are non-negotiable, Touyre Transports stands out by combining responsiveness with strong customer focus.
The Challenge: Lost Paperwork, Impatient Clients
Document management was a constant source of stress. Drivers didn’t always bring back paper waybills, making it hard to track shipments or process invoices on time.
"We had paper documents; we had to process them quite quickly because our clients wanted us to provide reports the following week."
The result? Delays, frustrated clients, and unnecessary risks for such a time-sensitive business.
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The Solution: Tracking and Processing at Your Fingertips
Digitalization changed everything.
"The advantage is that we have the documents directly on the computer, which allows us to process them faster and send information to our clients as quickly as possible."
Key benefits:
Real-time visibility: Managers always know where drivers are and what they’re doing.
Accurate billing: Time tracking ensures nothing is missed.
Instant history: The system shows if a client has been served before and under what conditions—perfect for repeat jobs and invoicing.
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"The time savings are impressive, with 10 to 15 days saved on processing waybills."
The Results
10–15 days saved on waybill processing.
Faster customer reporting and stronger client relationships.
Less stress, fewer errors, and better responsiveness.
Thierry Touyre sums it up in three words: “Pioneer, responsive, customer-focused.”
👉 What about you? Ready to save two weeks’ worth of paperwork and keep even your most demanding clients happy? See how Dashdoc can help.