Anticipate cancellations, delays or other uncertainties from our carrier clients

Suez has been a key player in environmental services for 160 years. With a global presence, 35,000 employees specialized in water and waste management, and €7 billion in annual revenue.

In his position for 5 years within Suez Recycling and Recovery France in the Logistics, Equipment and Maintenance Department, Pascal OLIVIER’s role is key. His goal: to implement a National Transport Department dedicated to internal management of subcontracting. The latter is called ASTRE (Improvement of the Outsourced Transport System).

What exactly is ASTRE’s role?

In order to best manage subcontracting, 30 transport and logistics professionals share various tasks daily:

• Organizing and optimizing chartering operations. There are currently 3 hubs: Le Mans, Narbonne, and Paris;

• The industrialization of processes and management tools at the centers of expertise dedicated to this purpose in Paris and Le Mans.Good to knowSubcontracted transport in France mainly involves downstream operations in the waste logistics chain. In other words, it focuses on the departure from sorting and transfer centers to outlets where waste is either recovered (converted into energy or reusable material) or landfilled.

In a few key numbers, subcontracted transport in France is:

• Over €110 million in annual expenditures;

• Over 200,000 trucks per year;

• Several hundred loading sites and unloading sites;

• 350 different carriers used monthly;

• A highly diverse supplier base composed of major groups but especially small companies and local craftsmen.

What tools does Suez R&V France use for transport management?

Since 2018, Suez R&V France has used a shared TMS (Transport Management System) to manage all outsourced transport services. We have also digitized the management of transport-related documents.

Since 2021, we have taken a new step in our digitalization strategy by using Dashdoc’s traceability solution.

Together, these tools allow us to strengthen our role as a solutions integrator, generate value for our clients, and demonstrate significant innovation capacity.

What daily challenges led you to choose Dashdoc?

Generally speaking, the waste sector has been undergoing major changes in recent years! The increasingly restrictive legislation at the national and international level aims to reduce the number of waste and products used. This context forces us to be more agile and transform our operational models to offer innovative, modern, and distinctive solutions. A true combination of digital solutions and traditional expertise.

Dashdoc’s profile matches the type of long-lasting partnership we want to develop, as it’s an exchange based on sharing and pooling expertise.

How are you using Dashdoc and what are your first impressions?

Dashdoc allows us to better:

• Track and manage operations in real time, anticipate issues;

• Have proactive and smoother communication with our internal clients;

• Optimize and smooth loading/unloading operations on site, and help reduce waiting times for carriers;

• Easily access and collect transport documents (weighing slips, LVs, etc.) and reduce paper use.

Dashdoc’s strengths: ease of use and ergonomics. Dashdoc quickly became an essential tool in our modern charterer toolkit! The solution is now deployed on 40% of our activity and will reach 70% by the end of 2022.

Do you see an impact for your clients?

By having real-time access to the tracking of transport operations and possible issues such as delays or cancellations, this enables them to anticipate and focus on their core business — namely, organizing and optimizing resources and loading/unloading.