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Suez has been a key player in environmental services for 160 years. With a global presence, 35,000 employees specialized in water and waste management, and $7 billion in annual revenue.
For the past 5 years at Suez Recycling and Recovery France within the Logistics, Equipment, and Maintenance Department, Paul's role is key. His goal: to set up a National Transportation service dedicated to the internal management of subcontracting.
What is the role of the Transportation team?
In order to best manage subcontracting, 30 transport and logistics professionals share various daily tasks:
The organization and optimization of chartering operations. There are currently 3 hubs: Le Mans, Narbonne, and Paris;
The industrialization of processes and management tools in the centers of expertise dedicated to this purpose in Paris and Le Mans.
In a few key figures, subcontracted transport in France represents:
Over $110 million in annual expenses;
Over 200,000 trucks per year;
Several hundred loading sites and unloading sites;
350 transporters used each month;
A very diverse supplier panel composed of large groups but above all small companies and local artisans.
By having real-time access to transport operation tracking, freight forwarders can anticipate and focus on their core business: organizing and optimizing resources and loading/unloading.
What tools does Suez R&V France use to manage its transport?
Since 2018, Suez R&V France has used a common TMS (Transport Management System) to manage all outsourced transport services. We have also digitized the management of documents associated with transport.
Since 2021, we have taken a new step in our digitalization strategy by using Dashdoc’s traceability solution.
All these tools strengthen our role as a solutions integrator, generate value for our clients, and demonstrate a strong capacity for innovation.
What daily challenges led you to choose Dashdoc?
In general, the waste sector has undergone enormous changes in recent years! Increasingly restrictive, the legislation at the national but also international level aims to reduce the amount of waste and products used. This context requires us to be more agile and transform our operational models to offer innovative, modern, and differentiated solutions. A fair balance between digital solutions and traditional business.
We therefore decided to work with Dashdoc so they could support our strategy of professionalizing practices and operational processes through simple and effective solutions.
Dashdoc’s profile matches the type of sustainable partnership we want to develop, as it is an exchange based on sharing and pooling expertise.
How do you use Dashdoc and what are your first impressions?
Dashdoc allows us to better:
Monitor and manage our operations in real time, anticipate uncertainties;
Have proactive and smoother communication with our internal clients;
Optimize and smooth loading/unloading operations on site, helping to reduce waiting times for carriers;
Access and collect transport documents more easily (weight tickets, delivery notes, etc.) and reduce paper usage.
Dashdoc’s strengths: ease of use and ergonomics. Quickly, Dashdoc became an essential tool in our modern freight forwarder toolkit! The solution is now deployed for 40% of our activity and will reach 70% by the end of 2022.
Do you see an impact for your clients?
By having real-time access to transport operation tracking and potential issues like delays or cancellations, this allows them to anticipate and focus on their core business, namely organizing and optimizing resources and loading/unloading.