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Since 2009, Nice Road has been ensuring the transportation of goods throughout Spain with a fleet of 23 vehicles dedicated to long-distance journeys. Before Dashdoc, the company faced daily obstacles: coordinating drivers, centralizing documents and invoicing without delays or lost paperwork. In a family business where agility is a necessity, paper documents and WhatsApp-based management were no longer suitable.
Before Dashdoc: scattered management, slowed-down processes
Before Dashdoc, Nice Road used a TMS that did not meet their most critical needs: communication with drivers and real-time document transfer.
Communication with drivers was done via WhatsApp. Nothing was centralized; we lost a lot of time in operations.
Result: printed CMRs, documents that had to return physically to the office to be scanned, and chain consequences:
Longer invoicing times
A risk of document loss
A lack of visibility for customers
Slow and disorganized processes
We had to wait for the document to arrive at the office to scan it. We wasted time and also ran the risk of losing documents.
The solution: digitization without disruption, with support
Nice Road was looking for an intuitive, accessible tool, with GPS integration and capable of centralizing management. After initial contact with the sales team, the company chose Dashdoc and rolled out the solution gradually, supported by personalized training.
For me, what adds the most value in Dashdoc is the personalized support and training.
The transition was done gradually: one month of using both systems in parallel, progressive integration of drivers, and support from start to finish by the Dashdoc team.
Antonio was very involved, explained things to us very well, and created routes directly with us.
Result? One week gained in invoicing
Although the tool implementation is recent for Nice Road, the benefits are already tangible:
Accelerated invoicing: `As soon as the driver delivers, the document is there and we can invoice. We've gained a week.`
Fewer risks: No more lost or poorly filed documents.
More administrative efficiency: I can focus on other tasks, or save time in my day.
Better cash flow: When we have the documentation immediately and can invoice without waiting, everything falls into place: cash flow becomes smoother, and collections are faster.
It greatly speeds up management, we avoid lost documents and wasted time. I would recommend it without hesitation!
Do you want to modernize your transport management and speed up your invoicing? Discover how Dashdoc can transform your business.